Privacy Policy

Last updated: 29 August 2026

FLIK Technologies créatives Inc., also known as FLIK Creative Technologies Inc. ("FLIK", "we", "us", or "our"), a corporation constituted under the Business Corporations Act (Québec) and registered under Québec enterprise number (NEQ) 1182483462, respects your privacy. This Privacy Policy (the "Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website at https://fliknetwork.com/ (the "Website") or use our mobile application (the "Application") and any related services (collectively, the "Services").

FLIK is available internationally. This Policy applies to everyone who uses the Services, and Section 7 sets out additional rights that apply depending on where you live. Please read this Policy carefully. By accessing or using the Services, you agree to it.

1. WHO WE ARE AND HOW TO REACH US

FLIK Technologies créatives Inc. is the enterprise responsible for (and, where the GDPR applies, the "controller" of) the personal information collected through the Services.

• Legal name: FLIK Technologies créatives Inc. / FLIK Creative Technologies Inc.
• Constituted under the Business Corporations Act (Québec), RLRQ c. S-31.1
• Québec enterprise number (NEQ): 1182483462
• Registered office: on file with the Registraire des entreprises du Québec
• General enquiries: support@fliknetwork.com

Person in charge of the protection of personal information (Privacy Officer). In accordance with the Act respecting the protection of personal information in the private sector (Québec), we have designated a person responsible for the protection of personal information:

• Name and title: Sylvie Marinkovic, President
• Email: support@fliknetwork.com

You may contact our Privacy Officer at any time to exercise your rights, ask questions about this Policy, or raise a concern. We will also provide a postal address for correspondence on request.

Representatives. Where we are required to designate a representative for users in a particular region, their contact details are published at https://fliknetwork.com/privacy and available from support@fliknetwork.com.

2. INFORMATION WE COLLECT

2.1 Personal information you provide. When you register an account, create a profile, post content, apply for opportunities, contact support, or otherwise interact with the Services, you may provide us with personal information such as your name, email address, phone number, postal address, date of birth, professional title, biography, skills, languages, availability, employment history, credits, portfolio materials (including photos, audio, and video), payment information, and any other information you choose to share.

2.2 Information from third-party accounts. If you register or log in through a third-party service (such as Google, Apple, or LinkedIn), we may receive information from that service in accordance with your privacy settings on that platform.

2.3 Information collected automatically. When you use the Services, we may automatically collect device and usage information, including your IP address, approximate location derived from it, device identifiers, browser type, operating system, pages viewed, features used, referring pages, and the dates and times of your visits.

2.4 Cookies and similar technologies. Cookies that are strictly necessary to operate the Services are used by default. Analytics and advertising technologies, including Google Analytics and the Meta Pixel, are loaded only after you give your consent through our cookie banner. You may decline, and you may withdraw consent at any time by clearing your browser storage for our Website or by contacting our Privacy Officer.

2.5 Verification information. Because FLIK verifies its members, we may collect information you submit to demonstrate that you are a genuine professional, including links to public profiles, credits, or references.

2.6 Content you create. Scripts, documents, storyboards, schedules, budgets, messages, and other materials you create or upload in FLIK Studio or share through the Services.

2.7 Sensitive information. We do not ask you for sensitive personal information such as government identity numbers, health information, racial or ethnic origin, religious beliefs, or biometric data. Please do not submit it. If you choose to include such information in a profile or a post, you do so on your own initiative and, where the law requires it, with your express consent to our processing it for the purpose of displaying it as you intended.

3. HOW WE USE YOUR INFORMATION

We use personal information to:

• create, maintain, and secure your account, and verify your identity and professional status;
• provide, operate, and improve the Services, including FLIK Studio and FLIK Social;
• connect you with other members, projects, and opportunities;
• communicate with you about your account, updates, security notices, and support requests;
• send you marketing communications where you have consented, with an opt-out in every message;
• measure and improve the performance of the Services and our advertising, where you have consented to analytics and advertising technologies;
• detect, investigate, and prevent fraud, abuse, and violations of our Terms of Use; and
• comply with our legal and regulatory obligations.

3.1 Consent. Where the law requires your consent, we obtain it before collecting, using, or disclosing your personal information, and we ask for it separately and in clear language for each distinct purpose. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

3.2 Legal bases (EEA, UK, and Switzerland). Where the GDPR or the Swiss Federal Act on Data Protection applies, we rely on the following legal bases:

• Performance of a contract, to provide the Services you have signed up for, maintain your account, and deliver support.
• Legitimate interests, to secure the Services, prevent fraud and abuse, understand how the Services are used, and develop new features. We balance these interests against your rights and you may object at any time.
• Consent, for analytics and advertising cookies, marketing emails, and any optional processing. You may withdraw it at any time.
• Legal obligation, where we must retain or disclose information to comply with the law.

3.3 Automated decision-making. We do not currently make decisions about you based solely on automated processing that produce legal or similarly significant effects. If we begin to do so, we will tell you at the time, explain the principal factors involved, and give you the opportunity to submit observations to a member of our team who can review the decision.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information, and we do not share it for cross-context behavioural advertising as those terms are defined under US state privacy laws.

• With other members. Information in your public profile, and content you choose to post or share, is visible to other verified members according to your settings.
• With service providers. We use third-party suppliers to host the Services, process payments, send email, and provide analytics. They may process personal information only on our documented instructions and must protect it under written agreement.
• For legal reasons. Where required by law, regulation, legal process, or an enforceable governmental request, or to protect the rights, property, or safety of FLIK, our members, or the public.
• In a business transfer. In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality undertakings and notice where required.

5. DATA RETENTION

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by law. As a general guide: account and profile information is kept while your account is active; content you post is kept until you delete it or close your account; support correspondence is kept for up to twenty-four months; and analytics data is kept for up to twenty-six months. When those purposes are fulfilled, we destroy the information or anonymise it in accordance with applicable law.

6. YOUR RIGHTS

Wherever you live, you may ask us to:

• Access the personal information we hold about you and receive a copy;
• Correct information that is inaccurate, incomplete, or ambiguous;
• Delete your account and associated personal information;
• Withdraw consent you previously gave, including for analytics and advertising;
• Port the computerised information you provided to us, in a structured, commonly used technological format; and
• Object to or restrict certain processing.

To exercise any right, contact support@fliknetwork.com. We will respond within 30 days, and will tell you if we need more time where the law permits an extension. We will not discriminate against you for exercising your rights. If we refuse a request, we will explain why and tell you how to seek a review.

7. REGIONAL RIGHTS

7.1 Québec. Under the Act respecting the protection of personal information in the private sector, you additionally have the right to data portability, the right to request that we cease disseminating your personal information or de-index a hyperlink giving access to it where the conditions set out in that Act are met, the right to be informed when we use your information to render a decision based exclusively on automated processing, and the right to submit a complaint to the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).

7.2 Canada (outside Québec). Under the Personal Information Protection and Electronic Documents Act, and under provincial legislation in Alberta and British Columbia where applicable, you may access and correct your personal information and complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca) or your provincial commissioner.

7.3 European Economic Area and United Kingdom. Under the GDPR and UK GDPR you have the rights of access, rectification, erasure, restriction of processing, data portability, objection to processing carried out on the basis of legitimate interests, and the right not to be subject to a decision based solely on automated processing. You may lodge a complaint with your national supervisory authority, or with the UK Information Commissioner's Office (ico.org.uk). Where we are required to designate an Article 27 representative in the European Union or the United Kingdom, their details are published on this page.

7.4 Switzerland. Under the Swiss Federal Act on Data Protection you have rights of access, rectification, erasure, and data portability, and you may object to processing. You may contact the Federal Data Protection and Information Commissioner (edoeb.admin.ch). Where we are required to designate a representative in Switzerland, their details are published on this page.

7.5 United States. Depending on your state of residence, including California, Colorado, Connecticut, Texas, Utah, and Virginia, you may have the right to know what personal information we collect and how we use and disclose it, to access and delete it, to correct inaccuracies, to opt out of sale, sharing, or targeted advertising, and to appeal a refusal. We do not sell or share personal information as those terms are defined by the California Consumer Privacy Act. California residents may also designate an authorised agent to act on their behalf. To exercise these rights, contact support@fliknetwork.com.

7.6 Mexico and Latin America. If you are in Mexico, this Policy serves as our privacy notice (aviso de privacidad) under the Federal Law on the Protection of Personal Data Held by Private Parties. You may exercise your ARCO rights (access, rectification, cancellation, and opposition), revoke your consent, and limit the use or disclosure of your personal data by writing to support@fliknetwork.com. You may lodge a complaint with the competent Mexican data protection authority. If you are elsewhere in Latin America or Central America, including Costa Rica, Panama, Colombia, Brazil, or Argentina, you may exercise equivalent rights under your national data protection law and complain to your national authority.

7.7 Asia-Pacific. If you are in Japan, Singapore, South Korea, India, Australia, or another jurisdiction with a comprehensive data protection law, you may exercise rights of access, correction, deletion, and withdrawal of consent under that law, and complain to your national authority, including the Personal Information Protection Commission (Japan), the Personal Data Protection Commission (Singapore), the Personal Information Protection Commission (South Korea), the Data Protection Board (India), or the Office of the Australian Information Commissioner.

8. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

FLIK is based in Québec, Canada. Our service providers, and members of our team, are located in Canada, Europe, and the United States, and our members are located worldwide. Your personal information may therefore be communicated to and stored in countries other than your own.

Before communicating personal information outside Québec, we conduct a privacy impact assessment to confirm that the information will receive adequate protection, taking into account its sensitivity, the purposes for which it is to be used, the protection measures applied to it, and the legal framework of the destination jurisdiction. We enter into written agreements with recipients requiring them to protect the information.

If you are located in the European Economic Area, the United Kingdom, or Switzerland and your personal information is transferred outside that area, we rely on an applicable transfer mechanism, including the European Commission's adequacy decision in respect of Canada, the UK international data transfer agreement or addendum, or standard contractual clauses. You may request a copy of the safeguards we use by writing to support@fliknetwork.com.

9. SECURITY AND CONFIDENTIALITY INCIDENTS

We maintain reasonable physical, organisational, and technological safeguards appropriate to the sensitivity of the personal information we hold, including encryption in transit, access controls, and internal policies governing who may access personal information.

No system is perfectly secure. If a confidentiality incident or personal data breach occurs and presents a risk of serious injury or a risk to your rights and freedoms, we will promptly notify the competent supervisory authority, including the Commission d'accès à l'information du Québec, and the individuals concerned, within the timeframes required by applicable law. We maintain a register of confidentiality incidents.

10. CHILDREN'S PRIVACY

The Services are not directed to children. You must be at least 16 years old to create an account, or older where the law of your country requires a higher age of digital consent. We do not knowingly collect personal information from children below that age. If we learn that we have, we will delete it. If you believe a child has provided us with personal information, contact support@fliknetwork.com.

11. THIRD-PARTY LINKS AND SERVICES

The Services may contain links to third-party websites, applications, and services that we do not control, including Discord, Instagram, Facebook, LinkedIn, and the app stores. This Policy does not apply to them. We encourage you to review their privacy policies before providing them with personal information.

Embedded video. Our Website embeds video hosted by YouTube, a Google service. We load it in YouTube's privacy-enhanced mode (youtube-nocookie.com), and nothing is requested from YouTube or Google until you press play. If you press play, YouTube receives your IP address and information about your device and may set storage on it, under Google's privacy policy rather than this one. If you never press play, no contact with YouTube takes place.

12. CHANGES TO THIS POLICY

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. If the changes are significant, we will give you notice through the Services or by email before they take effect. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Policy.

13. GOVERNING LAW AND LANGUAGE

This Policy is governed by the laws of the Province of Québec and the laws of Canada applicable therein. Nothing in this Policy limits rights you may have under mandatory provisions of the law applicable where you live.

A French version of this Policy is available at https://fliknetwork.com/confidentialite. For consumers resident in Québec, and wherever the law so requires, the French version prevails.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Policy or our data practices, please contact us:

FLIK Technologies créatives Inc. (FLIK Creative Technologies Inc.) Québec enterprise number (NEQ): 1182483462

• General enquiries: support@fliknetwork.com
• Privacy Officer: support@fliknetwork.com
• Website: https://fliknetwork.com/

You may also contact the Commission d'accès à l'information du Québec (cai.gouv.qc.ca), the Office of the Privacy Commissioner of Canada (priv.gc.ca), or the supervisory authority in your own country.

END OF POLICY